CONTACT US

Online orders are dispatched from our Sydney warehouse which operates between 8am-4:30pm, Monday – Friday.

Orders are generally dispatched 24-48hrs after the order has been placed (excluding Saturdays & Sundays), which may increase to 48-72hrs during busy seasonal periods, sales, and promotions.

Goods will be dispatched via courier or Australia Post.

· Orders sent by Australia Post can take 19 – 23 business days: Fee $5.99

· Orders sent by Courier generally take be 17 – 21 business days: Fee $7.99

After your order has been shipped you will receive an email informing you of your order’s Consignment number and Carrier.

We are unable to make changes to orders that have

• Already been picked and/or packed
• Are placed during a sale or promotion
• Are placed using Afterpay as the payment method

If the none of the above apply, please contact [email protected] as soon as possible.

Notify our online staff within 7 days of receipt to make arrangement for the product return. You can find our full Returns Policy here for further details.

Shipping quotes are based on the delivery address and total of an orders. Shipping fees to the United States are charged: Orders sent by standard generally take be 17 – 21 business days: Fee $5.99

To receive a shipping quote please email [email protected] (allow at least 24hrs).

We accept all Australian Credit Cards (AMEX via PayPal), PayPal and AFTERPAY.

We dispatch Australia wide, and our Auckland location dispatches United States wide. Contact please email our sales team – [email protected]

Email [email protected] and our team will endeavour to answer your enquiry within 24 hours.